1) What are some techniques you use?
2) What are some ways you make a client feel comfortable?
3) Does the way you communicate with a client affect the ability for them to open up?
4) Did you have to take classes on a proper way to talk to a client?
5) On average how long does it take for a person to actually become a regular?
6) Are there any specific techniques that are used to make a client comfortable?
7) What kind of environment makes a client comfortable?
8) What if the client is not willing to participate?
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